This case involves an international hardware manufacturing company engagedin the development, manufacture and sale of fittings for doors and windows. Thecompany employs approximately 4,000 people w...

IntroductionA multi-national company operating containershipping terminals around the world and part of a larger container shipping andlogistics company. The company had tried traditional leadershi...

A leadership development programme was designed for all Adults Services Senior Social Workers across this UK Local Government Authority. The aim was to build leadership capacity across the organisa...

BackgroundOn their journey towards excellence, this national healthcare provider for the elderly had reached a stage some years ago they had introduced the EFQM model, the feedback from the assessm...